Practical answers for your journey
Clear, up-to-date information for when things don’t go to plan.
Explore by type of travel
Find practical guidance for the way you’re travelling.
Trains
Tickets, delays, cancellations, missed connections, stations and problems on board.
Buses
Services, stops, fares, boarding problems, accessibility, refunds and cancellations.
Flights & Airports
Flights, baggage, check-in, security, airports, delays, cancellations and boarding.
Cars
Car hire, parking, breakdowns, charges and other problems while travelling by car.
Boats
Ferries, cruises and other passenger boat journeys, including delays and cancellations.
Bikes
Bike hire, shared bikes, cycling rules and problems with rental and public bike services.
Browse by country
Travel rules and practical guidance can vary depending on where your journey takes place.
Available now
United Kingdom
Practical guidance for travel across England, Scotland, Wales and Northern Ireland.
Coming next
Australia
Australian train, bus, flight, airport and other travel guidance will be added as Travel Rules expands.
Future expansion
More countries
Travel Rules will gradually expand with practical guidance for journeys in more countries around the world.
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We’re not owned by a transport operator.
Researched & Up to Date
Our guides are based on official sources and transport information.
Here to Help
Clear answers for the travel problems people actually face.
Country-Specific Guidance
Rules and advice tailored to where your journey takes place.